CUSTOMER CARE

We hope you love your jewelry, and that it reflects what you want to present to the world when wearing it. You may have questions, even second thoughts once you are wearing your piece of art. Some questions may be answered in our FAQs page. If your question is not handled in our FAQ, please email us at support@lisahilquist.com - we will get back to you within 24-48 hours.

Of course, there is always the chance that you are not happy with your purchase. In situations like these, we will do our very best to make it right. In our experience, the best way to do that is to talk live. Please send us an email at support@lisahilquist.com to schedule a time to talk through your concerns. If, in the end you decide you need to return your purchase, please email us for return information and a free shipping label.

PRIVACY & SAFETY

All payments made through our site are private and secured. We only store email addresses to enable us to continue periodic communication with your permission. Any address or phone number information collected for transaction and shipping purposes is not stored in our databases once shipment has concluded. We won’t sell your email or any other contact information exchanged to anyone, ever.

WHOLESALE INQUIRIES

We are currently optimizing our wholesale system! In the meantime, if you have questions, please email support@lisahilquist.com.